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Resources

Take a deeper dive into the future of contact centers with webinars, eBooks, events and more.

Featured

Ebook

Playbook: Handling Call Surges Like a Pro

Case study

ERC BPO | Observe.AI Customer Stories

Case study

Root Insurance | Observe.AI Customer Stories

Ebook

Guide: The Future of Quality Assurance in the Contact Center

Datasheet

Observe.AI Product One Sheet

Video

Observe.AI Product Overview

Recent

Case study

EmployBridge | Observe.AI Customer Stories

Webinar

4 Can't-Miss Compliance Trends and Predictions for 2020 with ERC BPO

Video

Talkdesk | Observe.AI Partner Stories

Webinar

5 Voice AI Secrets of Ultra-Efficient Contact Centers (with Talkdesk and Root Insurance)

Datasheet

Reference Guide: Voice AI Use Cases and KPIs

Datasheet

Checklist: Choosing the Right Voice AI Partner

Video

Why We Invested in Observe.AI | Andy Vitus of Scale Venture Partners

Video

Disrupting the $300B Contact Center Industry | Dick Costolo of 01 Advisors

Turn every agent into your best brand representative.