REAL-TIME AGent assist
Real-time guidance and support, at enterprise scale
Grow revenue and improve outcomes by empowering sellers and agents with in-the-moment guidance and coaching. Don't wait until the conversation is over to save it.
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With high-conversion scripts, objection handling prompts, and upsell reminders.
With real-time script adherence checks and agent reminders to read out disclosure statements.
With just-in-time access to information using Generative AI, contextual supervisor help, and guidance on soft skills.
With Generative AI-based call summaries that help agents reduce After-Call Work (ACW).
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