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Going remote has never been easier

Before Observe.AI: Conversations feel scattered, things slip, it’s tough to see where your KPIs stand, and people are stressed. After Observe.AI: A 100% of your conversations are in one place, for you to analyze and understand. You’re on top of things, progress is clear, and a sense of calm sets in.
The remote-enabled contact center bundle
Everything you need to transition and run your remote-enabled contact center.

Further reading

“We were able to move 100% of our contact center remote in under 24 hours.”

Dale Sturgill, VP Call Center Operations at EmployBridge

“We use Observe to see if agent messaging and performance has changed, despite the major shift.”

Chad Hudgins, Quality and Training Manager, Root Insurance

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