Stories of Transformation

Learn how enterprises have enhanced agent performance and improved customer experience with Observe.AI

American First Finance Maximizes Agent Performance and Productivity with Real-Time AI

American First Finance Maximizes Agent Performance with Real-Time AI

How Nations Drives Higher Customer Retention, Revenue, and Time Savings with 100% Visibility into Customer Conversations

How Nations Drives Higher Customer Retention, Revenue, and Time Savings

Figo Saves $700k a Year, Gains Critical Visibility into the Business

Figo Saves $700k a Years, Gains Critical Visibility into the Business

How an F500 Education Company Is combatting churn with contact center visibility

How an F500 Education Company Is Combatting Churn with Contact Center Visibility

National Debt Relief reduces overhead costs by 62% while improving output by 2x

National Debt Relief reduces overhead costs by 62% while improving output by 2x

Top Finserv Co. Increases QA Volume by 83% to Optimize Compliance and Agent Performance

Top Finserv Company Increases QA Volume by 83% to Optimize Compliance & Agent Performance

How a Leading Insurance Company Ensured Compliance & Improved Conversions by 10%

How a Leading Insurance Company Ensured Compliance & Improved Conversions by 10%

City Cruises improves efficiency by 40%, enabling agents to improve CX faster

City Cruises improves efficiency by 40%, enabling agents to improve CX faster

JK Moving Grows Revenue by 74% with Conversation Intelligence and Targeted Coaching

JK Moving Grows Revenue by 74% with Conversation Intelligence and Targeted Coaching

Emtek delivers 4x more performance feedback, super-charging client care teams

Emtek delivers 4x more performance feedback, super-charging client care teams

RealDefense Hits 103% Sales Quota Attainment with AI-Powered Coaching, Increasing Revenue by 13%

RealDefense Hits 103% Sales Quota Attainment with AI-Powered Coaching, Increasing Revenue

ERC ramps new hires 20% faster while driving an 87% improvement in efficiency

ERC ramps new hires 20% faster while driving an 87% improvement in efficiency

YourMechanic drives 4x increase in bookings & improves agent empathy scores by 32%

YourMechanic Drives 4x increase in bookings & improves agent empathy scores by 32%

Professional training & coaching firm increases performance evaluations by 84%, driving conversions

Professional training & coaching firm increases performance evaluations by 84%

Root Insurance improves compliance by 15%, mitigating risk with conversation intelligence

Root Insurance improves compliance by 15%, mitigating risk with conversation intelligence

itel improves compliance monitoring by 40%, mitigating risk for a better client experience

itel improves compliance by 40%, mitigating risk for a better client experience

Group 1 Automotive grows QA team output by 7% while reducing time spent by 75%

Group 1 Automotive grows QA team output by 7% while reducing time spent by 75%

Cornerstone OnDemand brings AI-Driven quality management to the new world of work

Cornerstone OnDemand Brings AI-Driven Quality Management to the New World of Work

EmployBridge uncovers a $34M inefficiency, closing unknown service gap

EmployBridge uncovers a $34M inefficiency, closing unknown service gap

Results You'll Love

4

X

Increase in Bookings

40

%

increase in conversion rate

5

%

increase in CSAT

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