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Stories of Transformation
Learn how enterprises have enhanced agent performance and improved customer experience with Observe.AI
National Debt Relief Leverages Contact Center AI to Uncover Unmet Needs
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Root Insurance Takes the Guesswork Out of Its Quality Program with Contact Center AI
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EmployBridge Builds Agent-driven Quality Program
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Group 1 Automotive Maintains CX Quality and Boosts Productivity with Contact Center AI
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Cornerstone OnDemand Brings AI-Driven Quality Management to the New World of Work
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Emtek of ASSA ABLOY Enhances Agent Performance with AI-driven Quality Management Workflows
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ERC BPO Up-levels Agent Coaching and Training with Contact Center AI
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YourMechanic Drives More Conversions & 100% Visibility with Contact Center AI
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itelbpo Enhances Agent Performance and Compliance with Observe.AI
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THE RESULTS
4
X
Increase in Bookings
40
%
increase in conversion rate
5
%
increase in CSAT
87
%
increase in QA Efficiency
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