Transformed with Observe.AI

Learn how enterprises have enhanced agent performance and improved customer experience with Observe.AI

Learn how hundreds of enterprises have enhanced agent performance and improved customer experience with Observe.AI

Customer Stories

Root Insurance Takes the Guesswork Out of Its Quality Program with Voice AI

With 100% call coverage, Root mitigates compliance risk and tailors coaching for individual agents with Observe.AI.

ERC BPO Up-levels Agent Coaching and Training with Voice AI

Deployed to thousands of agents, ERC delivers better customer experiences with voice insights and next-generation coaching.

EmployBridge Builds Agent-driven Quality Program

With 100% call coverage and tailored coaching, EmployBridge lands more American workers jobs.