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Stories of Transformation

Learn how enterprises have enhanced agent performance and improved customer experience with Observe.AI

Cornerstone OnDemand Brings AI-Driven Quality Management to the New World of Work

Cornerstone OnDemand Brings AI-Driven Quality Management to the New World of Work

High Growth Auto Startup Drives More Conversions & Gains 100% Visibility with Voice AI

High Growth Auto Startup Drives More Conversions & Gains 100% Visibility with Voice AI

Root Insurance Takes the Guesswork Out of Its Quality Program with Voice AI

Root Insurance Takes the Guesswork Out of Its Quality Program with Voice AI

ERC BPO Up-levels Agent Coaching and Training with Voice AI

ERC BPO Up-levels Agent Coaching and Training with Voice AI

EmployBridge Builds Interactive, Agent-driven Quality Program with Observe.AI

EmployBridge Builds Agent-driven Quality Program

itelbpo Enhances Agent Performance and Compliance with Observe.AI.

87%

Increase in QA efficiency

20%

Decrease in agent onboarding time

5%

Lift in CSAT scores

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