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Stories of Transformation
Learn how enterprises have enhanced agent performance and improved customer experience with Observe.AI
How an F500 Education Company Is Combatting Churn with Contact Center Visibility
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National Debt Relief reduces overhead costs by 62% while improving output by 2x
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Top Finserv Company Increases QA Volume by 83% to Optimize Compliance and Agent Performanc
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How a Leading Insurance Company Ensured Compliance & Improved Conversions by 10%
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JK Moving Grows Revenue by 74% with Conversation Intelligence and Targeted Coaching
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RealDefense Hits 103% Sales Quota Attainment with AI-Powered Coaching, Increasing Revenue
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ERC ramps new hires 20% faster while driving an 87% improvement in efficiency
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itel improves compliance by 40%, mitigating risk for a better client experience
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Root Insurance improves compliance by 15%, mitigating risk with conversation intelligence
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City Cruises improves efficiency by 40%, enabling agents to improve CX faster
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Emtek delivers 4x more performance feedback, super-charging client care teams
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YourMechanic Drives 4x increase in bookings & improves agent empathy scores by 32%
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Professional training & coaching firm increases performance evaluations by 84%
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Group 1 Automotive grows QA team output by 7% while reducing time spent by 75%
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Cornerstone OnDemand Brings AI-Driven Quality Management to the New World of Work
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EmployBridge uncovers a $34M inefficiency, closing unknown service gap
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itelbpo Enhances Agent Performance and Compliance with Observe.AI
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Results You'll Love
2x
increase in output of client care teams
97%
increase in call monitoring coverage
62%
reduction in overhead costs
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