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Stories of Transformation

Learn how enterprises have enhanced agent performance and improved customer experience with Observe.AI

National Debt Relief reduces overhead costs by 62% while improving output by 2x
National Debt Relief reduces overhead costs by 62% while improving output by 2x
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JK Moving grows revenue by 74% with conversation intelligence and targeted coaching
JK Moving grows revenue by 74% with conversation intelligence and targeted coaching
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RealDefense hits 103% sales quota attainment with AI-powered coaching, increasing revenue by 13%
RealDefense hits 103% sales quota attainment with coaching, increasing revenue by 13%
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itel improves compliance monitoring by 40%, mitigating risk for a better client experience
itel improves compliance by 40%, mitigating risk for a better client experience
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How a leading insurance company ensured compliance & improved conversions by 10%
How a leading insurance company ensured compliance & improved conversions by 10%
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How an F500 Education Company Is combatting churn with contact center visibility
How an F500 Education Company Is Combatting Churn with Contact Center Visibility
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ERC ramps new hires 20% faster while driving an 87% improvement in efficiency
ERC ramps new hires 20% faster while driving an 87% improvement in efficiency
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Root Insurance improves compliance by 15%, mitigating risk with conversation intelligence
Root Insurance improves compliance by 15%, mitigating risk with conversation intelligence
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City Cruises improves efficiency by 40%, enabling agents to improve CX faster
City Cruises improves efficiency by 40%, enabling agents to improve CX faster
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Emtek delivers 4x more performance feedback, super-charging client care teams
Emtek delivers 4x more performance feedback, super-charging client care teams
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YourMechanic drives 4x increase in bookings & improves agent empathy scores by 32%
YourMechanic Drives 4x increase in bookings & improves agent empathy scores by 32%
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Professional training & coaching firm increases performance evaluations by 84%, driving conversions
Professional training & coaching firm increases performance evaluations by 84%
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Group 1 Automotive grows QA team output by 7% while reducing time spent by 75%
Group 1 Automotive grows QA team output by 7% while reducing time spent by 75%
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Cornerstone OnDemand brings AI-Driven quality management to the new world of work
Cornerstone OnDemand Brings AI-Driven Quality Management to the New World of Work
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EmployBridge uncovers a $34M inefficiency, closing unknown service gap
EmployBridge uncovers a $34M inefficiency, closing unknown service gap
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Results You'll Love

2x
increase in output of client care teams
97%
increase in call monitoring coverage
62%
reduction in overhead costs
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