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Stories of Transformation

Learn how enterprises have enhanced agent performance and improved customer experience with Observe.AI

Root Insurance Takes the Guesswork Out of Its Quality Program with Contact Center AI
Root Insurance Takes the Guesswork Out of Its Quality Program with Contact Center AI
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EmployBridge Builds Interactive, Agent-driven Quality Program with Observe.AI
EmployBridge Builds Agent-driven Quality Program
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Group 1 Automotive Maintains CX Quality and Boosts Productivity with Contact Center AI
Group 1 Automotive Maintains CX Quality and Boosts Productivity with Contact Center AI
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Cornerstone OnDemand Brings AI-Driven Quality Management to the New World of Work
Cornerstone OnDemand Brings AI-Driven Quality Management to the New World of Work
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Emtek of ASSA ABLOY Enhances Agent Performance with AI-driven Quality Management Workflows
Emtek of ASSA ABLOY Enhances Agent Performance with AI-driven Quality Management Workflows
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ERC BPO Up-levels Agent Coaching and Training with Contact Center AI
ERC BPO Up-levels Agent Coaching and Training with Contact Center AI
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High Growth Auto Startup Drives More Conversions & Gains 100% Visibility with Contact Center AI
High Growth Auto Startup Drives More Conversions & 100% Visibility with Contact Center AI
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4
X
Increase in Bookings
40
%
increase in conversion rate
5
%
increase in CSAT
87
%
increase in QA Efficiency
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