🚀🚀🚀 Observe.AI Launches Real-Time AI for Contact Centers 🚀🚀🚀 Learn More →
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CONVERSATION INTELLIGENCE
reporting &Â ANALYTICS
Omnichannel
Consulting Services
Real-Time AI
Agent Assist
Supervisor Assist
Post-Interaction AI
auto qa
quality assurance
agent PERFORMANCE & COACHING
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operational efficiency
compliance
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The Overlooked Key to Business Acceleration: Customer Conversations
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Stories of Transformation
Learn how enterprises have enhanced agent performance and improved customer experience with Observe.AI
American First Finance Maximizes Agent Performance and Productivity with Real-Time AI
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How Nations Drives Higher Customer Retention, Revenue, and Time Savings with 100% Visibility into Customer Conversations
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Figo Saves $700k a Year, Gains Critical Visibility into the Business
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How an F500 Education Company Is combatting churn with contact center visibility
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National Debt Relief reduces overhead costs by 62% while improving output by 2x
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Top Finserv Co. Increases QA Volume by 83% to Optimize Compliance and Agent Performance
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How a Leading Insurance Company Ensured Compliance & Improved Conversions by 10%
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City Cruises improves efficiency by 40%, enabling agents to improve CX faster
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JK Moving Grows Revenue by 74% with Conversation Intelligence and Targeted Coaching
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Emtek delivers 4x more performance feedback, super-charging client care teams
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RealDefense Hits 103% Sales Quota Attainment with AI-Powered Coaching, Increasing Revenue by 13%
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ERC ramps new hires 20% faster while driving an 87% improvement in efficiency
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YourMechanic drives 4x increase in bookings & improves agent empathy scores by 32%
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Professional training & coaching firm increases performance evaluations by 84%, driving conversions
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Root Insurance improves compliance by 15%, mitigating risk with conversation intelligence
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itel improves compliance monitoring by 40%, mitigating risk for a better client experience
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Group 1 Automotive grows QA team output by 7% while reducing time spent by 75%
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Cornerstone OnDemand brings AI-Driven quality management to the new world of work
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EmployBridge uncovers a $34M inefficiency, closing unknown service gap
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itelbpo Enhances Agent Performance and Compliance with Observe.AI
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Results You'll Love
2x
increase in output of client care teams
97%
increase in call monitoring coverage
62%
reduction in overhead costs
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