⚡⚡⚡Observe.AI Launches Generative AI Suite, Powered by Contact Center LLM ⚡⚡⚡ Learn More →
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Overview
CONVERSATION INTELLIGENCE
Contact Center LLM
NEW
reporting & ANALYTICS
Omnichannel
Consulting Services
Real-Time AI
Agent Assist
Knowledge AI
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Auto Summary
NEW
Supervisor Assist
Post-Interaction AI
auto qa
quality assurance
agent PERFORMANCE & COACHING
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USE cases
customer SERVICE
SALES PERformance
operational efficiency
compliance
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New Blog: Meet the First Contact Center LLM and Observe.AI’s New Generative AI Suite
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Stories of Transformation
Learn how enterprises have enhanced agent performance and improved customer experience with Observe.AI
Leading Financial Services Company Maximizes Agent Performance with Real-Time AI
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ContactPoint 360 Transforms their Contact Center Operations, Achieving 77% Efficiency Gain
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Assurance IQ Improves Customer Experience and Increases Transparency and Trust across Organization with Observe.AI
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Figo Saves $700k a Year, Gains Critical Visibility into the Business
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How Nations Drives Higher Customer Retention, Revenue, and Time Savings
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How an F500 Education Company Is Combatting Churn with Contact Center Visibility
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Debt relief leader reduces overhead costs by 62% while improving output by 2x
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Top Finserv Company Increases QA Volume by 83% to Optimize Compliance & Agent Performance
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How a Leading Insurance Company Ensured Compliance & Improved Conversions by 10%
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City Cruises improves efficiency by 40%, enabling agents to improve CX faster
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Leading Moving Company Grows Revenue by 74% with Conversation Intelligence and Targeted Co
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Emtek delivers 4x more performance feedback, super-charging client care teams
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RealDefense Hits 103% Sales Quota Attainment with AI-Powered Coaching, Increasing Revenue
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Fast-growth mobile mechanic startup drives 4x increase in bookings
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Leading BPO ramps new hires 20% faster while driving an 87% improvement in efficiency
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Professional training & coaching firm increases performance evaluations by 84%
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Leading auto insurance improves compliance by 15% and mitigates risk
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Leading dealership group grows QA team output by 7% while reducing time spent by 75%
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itel improves compliance by 40%, mitigating risk for a better client experience
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Leading Talent Management Brings AI-Driven Quality Management to the New World of Work
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Large industrial staffing firm uncovers a $34M inefficiency, closing unknown service gap
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itelbpo Enhances Agent Performance and Compliance with Observe.AI
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Results You'll Love
4
X
Increase in Bookings
40
%
increase in conversion rate
5
%
increase in CSAT
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The Crowd Loves Us
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