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Stories of Transformation

Learn how enterprises have enhanced agent performance and improved customer experience with Observe.AI

National Debt Relief reduces overhead costs by 66% while improving output by 2x
National Debt Relief reduces overhead costs by 66% while improving output by 2x
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JK Moving grows revenue by 18%, identifying new revenue stream with insights
JK Moving grows revenue by 18%, identifying new revenue stream with insights
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itel improves compliance by 40%, mitigating risk for a better client experience
itel improves compliance by 40%, mitigating risk for a better client experience
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Multinational edtech company improves AHT by 17%, improving DSAT drivers
Multinational edtech company reduces AHT by 17%, improving DSAT drivers
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ERC ramps new hires 20% faster while reducing overhead costs by 47%
ERC ramps new hires 20% faster while reducing overhead costs by 47%
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Root Insurance takes the guesswork out of its quality program with Contact Center AI
Root Insurance Takes the Guesswork Out of Its Quality Program with Contact Center AI
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City Cruises improves efficiency by 40%, enabling agents to improve CX faster
City Cruises improves efficiency by 40%, enabling agents to improve CX faster
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Emtek delivers 4x more performance feedback, driving a better EX for customer care teams
Emtek delivers 4x more performance feedback, driving a better EX for customer care teams
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YourMechanic Drives 6x increase in bookings & improves agent empathy scores by 32%
YourMechanic Drives 4x increase in bookings & improves agent empathy scores by 32%
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Professional training & coaching firm increases performance evaluations by 84%, driving conversions
Professional training & coaching firm increases performance evaluations by 84%
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Group 1 Automotive grows QA team output by 7% while reducing time spent by 75%
Group 1 Automotive grows QA team output by 7% while reducing time spent by 75%
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Cornerstone OnDemand brings AI-Driven quality management to the new world of work
Cornerstone OnDemand Brings AI-Driven Quality Management to the New World of Work
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EmployBridge improves QA efficiency by 86% while uncovering business insights
EmployBridge improves QA efficiency by 86% while uncovering business insights
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Results You'll Love

4
X
Increase in Bookings
40
%
increase in conversion rate
5
%
increase in CSAT

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