Your customers trust you.
We make sure you can trust AI.

Secure, compliance-ready, and certified

  • ISO 27001 (Certified)
  • PCI Level 1 (Certified)
  • HIPAA-Compliant
  • HITRUST r2 (Certified)
  • SOC 2 Type II (Certified)
  • Global Privacy-Compliant
  • EU AI Act-Compliant

AI security and governance

On-Policy Execution

AI operates within defined scopes. Off-policy requests trigger alerts and are escalated or blocked.

Guardrails and Policy Gating

Input is grounded & sanitized before reaching the model. Layered safeguards & supervision prevent injection.

Human-in-the-Loop Approvals

Continuous learning require approval. Every decision and recommendation is audited.

Versioning, Rollback, and Evaluations

Versioned with one-click rollback. Continuous evaluations prevent regressions.

AI Data Use and Training

Inference-only, never shared across customers, retention/export/delete is fully configurable.

Security Controls

Encrypt in transit and at rest, pre-model redaction of PII/PCI/PHI, SSO/MFA, granular RBAC, BYOK/KYOK.

Security by design

From pipeline to production, our software development life cycle (SDLC) includes end-to-end security controls: security project reviews, code reviews, vulnerability and penetration testing, and threat modeling/monitoring.

Secure Ingest
Voice / Chat
Redaction—Voice & Transcripts
PCI/PII/PHI pre-model
Models
First/third‑party (inference‑only)
Data Residency & Storage
US / CA / EU / AU
Retention
13 months (configurable)
Audit trail
Versioned & exportable

Reliability you can verify

High availability

≥ 99.9% uptime

24/7 monitoring

Global telemetry and alerting

Audits and testing

Client due diligence, Compliance, Client pen tests

Multi-LLM and Failsafes

Fail Secure and policy guardrails

Trust Center

Your one stop for attestations, reports, sub-processors, security contacts, and FAQs.

Ready to modernize your customer experience?

Deploy AI with security, privacy, and governance built in.