🚀🚀🚀 Observe.AI Launches Real-Time AI for Contact Centers 🚀🚀🚀 Learn More →

Boost contact center performance and drive business outcomes. Faster.

Gain insights from 100% of customer interactions, maximize frontline team performance, and accelerate outcomes across the business with live conversation intelligence.

Get more value out of every interaction with AI

Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from all your customer interactions, empowers your team to take the smartest actions in the moment, and automates workflows so you can spread the success across your business. Immediately.

Uncover insights from every interaction

With 100% visibility into customer conversations in every channel, you can surface trends, opportunities, and risks and get a complete picture of your business. Hop on opportunities before it’s too late. And act on data, not hunches.

Supercharge your frontline teams

Take performance to new highs with real-time guidance, targeted coaching, and automated workflows driven by industry-leading AI.

Drive outcomes across the business

Accelerate outcomes from the contact center to the rest of your business. Make informed business decisions to fix product issues, optimize marketing campaigns, slash time off your processes, and more.

End-to-end AI for your contact center

Fuel better performance before, during, and after interactions with the only end-to-end contact center conversation intelligence platform.
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Results that impact your entire business

20%

Lift in sales conversions

15%

Improvement in compliance adherence

55%

Customer sentiment improvement

17%

Reduction in
AHT

Boost outcomes across the contact center – and beyond

Sales Performance

Convert more interactions to sales and watch your revenue grow

Compliance

Reduce risk and gain the confidence of a more compliant frontline

Customer Service

Satisfy more customers more quickly and earn their ongoing loyalty

Operational Efficiency

Help everyone on your team accomplish more, faster with consistent results

See the real-world results in these leading companies

"Observe.AI is critical for improving compliance and empowering agents with data to improve their performance.”

"Observe.AI gives us insight into customer conversations so we can better optimize agent performance and improve our policyholder experience to boost revenue and customer experience, all while maintaining compliance standards."

“Observe.AI has enabled us to reduce compliance risk like never before and have full visibility into day-to-day operations.”

"Observe.AI allows us to optimize for an excellent member experience and provides usable data to grow the business."

“With Observe.AI, we gain a more intimate understanding of customer needs to proactively offer desired solutions.

Transform performance in your frontline teams—and your business

Take an AI-powered approach to customer interactions and watch the results stack up. We’ll show you how.
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Trusted by businesses.