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download the RFP Template

Conversation Intelligence Platform for the Contact Center

Are you starting to evaluate vendors in the conversation intelligence space? Do you need a kick start on the types of questions to ask? This RFP template will give you a head start in defining and prioritizing the right capabilities for your business goals.

Are you in a hurry to get the RFP going? We get it! This RFP template also provides a pre-set scoring system across multiple vendors so you can hit the ground running quickly.

Get started now.

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Paritosh Pathak
Chief Information Officer

"Observe.AI is critical for training agents on the job, improving compliance, and catching trends around keywords being said. The platform brings wisdom of the entire system to that agent, and empowers them with data.”