We're Observe.AI. We use Contact Center AI to transform customer experiences and improve agent performance by helping top brands analyze 100% of customer interactions and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.
Founders
Swapnil Jain
CEO
Swapnil comes with a strong background in Technology and Product at Twitter and Google. As the Chief Executive Officer at Observe.AI he focuses on product innovation.
Akash Singh
CTO
Akash is a techie with experience of building and scaling services at InMobi. As the Chief Technology Officer at Observe.AI he focuses on Engineering.
Sharath Keshava Narayana
CRO
Sharath is a 2nd-time entrepreneur with over 14 years experience in building and managing global Sales teams at Unbxd, AWS and Akamai. As the Chief Revenue Officer at Observe.AI he focuses on go-to-market functions.
