about us
At Observe.AI, we’re on a mission to transform how the world serves customers through AI. Born from real contact center struggles, we’ve been in your shoes—and built the solution we wish we had. We're obsessed with transforming customer experiences because we understand what excellence requires at every touchpoint.
While we pioneer AI innovations, our greatest strength is partnership—building with you, not just for you. Your challenges inspire our solutions because we take your contact center success personally. We take your contact center success personally because we've walked in your shoes, and we're committed to being the partner who truly gets it.
We've raised $213 million to date, with our latest round of Series C funding in 2022.
We're from all over the world with diverse experience in contact center operations, customer experience, data science, and more.
We're serving companies and organizations in industries ranging from FinServ to healthcare, retail, insurance, and education.
Recognized by Forbes as one of Americas Best Startup Employers in 2025!
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