The world’s first
Intelligent Workforce Platform

Observe.AI is an Intelligent Workforce Platform that revolutionizes contact centers by using AI to optimize the customer experience, boost agent performance, and surface insights in seconds that lead to a better customer experience.

Create a scalable and repeatable process for analyzing conversations, empower your team to do their best work in a fraction of the time, and improve satisfaction metrics that drive revenue and retention.
INVESTMENT
$88 Million

To date, Observe.AI has raised $88 million in funding, with its latest funding round being a Series B in 2020.

OUR TEAM
200 People

We come from all different backgrounds. Observe.AI's team is composed of former call center agents, parents, poker players, boba lovers, and more.

IMPACT
200+ Customers

Fueling digital transformation for top brands across industries including retail, e-commerce, insurance, finance, healthcare, collections, and more since 2017.

Leadership

Swapnil Jain
Chief Executive Officer
Ex product at Twitter and Google, Swapnil comes with a strong background in technology. At Observe.AI he focuses on product innovation.
Akash Singh
Chief Technology Offcier
Akash is a techie with experience in building and scaling services at InMobi, he focuses on engineering at Observe.AI.
Sharath Keshava Narayana
Chief Revenue Officer
Sharath is a 2nd-time entrepreneur with over 14 years experience in growing global sales teams at Unbxd, AWS and Akamai. At Observe.AI he focuses on go-to-market functions.
Jithendra Vepa
Chief Science Officer
This is placeholder text: Ex product at Twitter and Google, Swapnil comes with a strong background in technology. At Observe.AI he focuses on ML
Rich Wang
VP, Customer Success
This is placeholder text:  Sharath is a 2nd-time entrepreneur with over 14 years experience in growing global sales teams at Unbxd, AWS and Akamai.
Jason Turpin
VP, Product
This is placeholder text:  Akash is a techie with experience in building and scaling services at InMobi, he focuses on engineering at Observe.AI.
Kyle DiPentima
SVP, Sales
This is placeholder text: Ex product at Twitter and Google, Swapnil comes with a strong background in technology. At Observe.AI he focuses on Finance
Sendhil Jayachandran
Chief Marketing Officer
This is placeholder text: Akash is a techie with experience in building and scaling services at InMobi, he focuses on engineering at Observe.AI.
Jason Gaines
VP, Finance
This is placeholder text: Ex product at Twitter and Google, Swapnil comes with a strong background in technology. At Observe.AI he focuses on Finance

Board members

Andy Vitus
Partner, Scale Venture Partners
Jishnu Bhattacharjee
Manging Director, Nexus Venture Partners
Steve Sloane
Partner, Menlo Ventures
INVESTOR SPOTLIGHT

Why we invested in Observe.AI

Andy Vitus of Scale Venture Partners
OUR INVESTORS

Get in Touch

Bengaluru
No.643, 80 Feet Road, Koramangala 4th Block
Bengaluru - 560034, Karnataka, India
Entity Name - Razorsharp Technologies Pvt. Ltd.
Registered Address - #5, 14th Main, 15th Cross,
Sector 4, HSR Layout, Bangalore, 560102
GSTN - 29AAICR4766P1ZD
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