🚀 We acquired ScopeAI to deliver omnichannel conversation intelligence. 👁 👁 Read more about it here!

About us

We're Observe.AI. We use Contact Center AI to transform customer experiences and improve agent performance by helping top brands analyze 100% of customer interactions and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.


Swapnil Jain
Swapnil Jain
Swapnil comes with a strong background in Technology and Product at Twitter and Google. As the Chief Executive Officer at Observe.AI he focuses on product innovation.
Akash Singh
Akash Singh
Akash is a techie with experience of building and scaling services at InMobi. As the Chief Technology Officer at Observe.AI he focuses on Engineering.
Sharath Keshava Narayana
Sharath Keshava Narayana
Sharath is a 2nd-time entrepreneur with over 14 years experience in building and managing global Sales teams at Unbxd, AWS and Akamai. As the Chief Revenue Officer at Observe.AI he focuses on go-to-market functions.


Andy Vitus
Andy Vitus
Scale Venture Partners
Dick Costolo
Steve Sloane
Menlo Ventures
Jishnu Bhattacharjee
Jishnu Bhattacharjee
Managing Director,
Nexus Venture Partners
Why We Invested in Observe.AI
Andy Vitus of Scale Venture Partners


Get in touch

Entity Name - Razorsharp Technologies Pvt. Ltd.
Registered Address - #5, 14th Main, 15th Cross,
Sector 4, HSR Layout, Bangalore, 560102
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We want to work with you.

If you are ambitious, make an impact wherever you go, and you’re ready to shape the future of Contact Center AI, check out our open positions.

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