Conversational AI Hype to Reality: The Future of Human-Like Conversations at Scale

Conversational AI Hype to Reality: The Future of Human-Like Conversations at Scale

Scaling Human-Like AI Conversations

Explore conversational AI's potential in contact centers with Observe.AI CEO Swapnil Jain and Forrester's Max Ball. 

Learn actionable strategies for implementing human-like AI agents using LLMs. Gain insights into market trends, best practices for adopting conversational AI, and how to accelerate deployment. Discover how Observe.AI’s VoiceAI platform redefines automation. This webinar equips CX leaders and their teams to harness AI's full potential.

Key Takeaways:

  • Best Practices for AI Agent Adoption – Learn how to successfully implement human-like AI agents in your contact center using LLMs.
  • Trends & Strategies for CX Automation – Gain insights into market trends shaping conversational AI and how to accelerate deployment.
  • Redefining Contact Center Automation – Discover how Observe.AI’s VoiceAI platform enhances customer interactions and drives efficiency.
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March 4, 2025