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Making AI actionable: it’s about going beyond rules to real intelligence
Sharath Keshava
Co-Founder & CRO, Observe.AI
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2021 customer experience predictions: the year of AI and workforce engagement
Alessandra Ortiz
Partner Marketing, Observe.AI
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Zogby survey finds that 66% contact centers still manually analyzing CX. That's a problem
Joe Hanson
Growth Marketing, Observe.AI
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