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What's happening at Observe.AI.

We’re a G2 Spring High Performer for Contact Center Quality Assurance Software
Gabi Contreras
April 7, 2021
Our inclusion as a G2 High Performer for Contact Center QA Software is a reflection of both our deep investment in our technology and platform, and our dedication (and borderline obsession) with making our customers successful.
2020: A year of succeeding together
Swapnil Jain
December 22, 2020
This year was the biggest one yet at Observe.AI. From new customers, to a swath of awards, to honing a best-in-class transcription engine, here's what we achieved (and the best is yet to come).
Virtual employee onboarding, Observe.AI style!
Amitha Kamath
July 2, 2020
Hiring new employees from behind a screen? Make onboarding fun, engaging and personal with this roadmap we’ve built to ensure that the employee experience isn’t diluted by the nuances of remote work.
Learnings from Our First Company Sales Kickoff
Joe Hanson
February 26, 2020
From celebrating how far we’ve come to motivating us for what’s ahead, everyone left our first company SKO inspired and on the same page for Observe’s mission -- to put our customers first and focus on meaningful value creation - not just solve problems.
Looking Back on 2019 and Forward to 2020 at Observe.AI
Swapnil Jain
January 6, 2020
2019 was our first official year going to market, and it’s safe to say it was one for the books. While we’re focused on building even more momentum in 2020, we’d like to share our biggest wins and learnings with you.
Observe.AI Accelerates Hiring and Enters a New Era with $26M Funding Round
Lindsey Plocek
December 9, 2019
The word is out: We raised $26M in Series A Funding led by Scale Venture Partners. Here’s an inside look at our plans to expand our team and further our mission to transform voice customer service with Artificial Intelligence.
Onwards and Upwards
Swapnil Jain
July 19, 2019
Today marks 2 years of starting Observe.AI. I still remember the day when it was just the founders working out of my living room in Bengaluru. In 2 years, we are 36 extremely strong minds spread across two offices in San Francisco and Bengaluru.
Observe.AI's path to bringing AI in call centers
Swapnil Jain
May 14, 2019
How is ‘Automation’ is different from ‘Artificial Intelligence’ and how cutting-edge technologies developed in the last five years will disrupt the call center industry.
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