🔥 New! Agent Performance and Coaching | See how it works 🔥

Product

What's new from the product team at Observe.AI, including platform updates and releases.

Introducing Agent Performance & Coaching workflows
Swapnil Jain
March 1, 2021
Today, we are thrilled to announce our new suite of AI-powered Agent Performance & Coaching solutions for the contact center, empowering you to streamline QA and coaching workflows in just a few clicks to offer and measure highly impactful coaching programs.‍
QA Evaluation Forms, powered by contact center AI, now live!
Lindsey Plocek
June 29, 2020
We’re pleased to announce the launch of Evaluation Forms, powered by Voice AI, making life a whole lot easier for everyone involved in your quality management process.
Turn every agent into your best brand representative.
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