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GDPR Privacy Notice

This privacy notice applies to EU/EEA residents accessing Observe.AI’s services from the EU/EEA and will explain how we use the personal data we collect from you when you use our website.

Last modified:  February 4, 2020

Topics

What data do we collect?

Observe.AI processes acts as a data controller when it collects information directly from data subjects, such as https://www.observe.ai/get-demo. This data is collected in order to schedule time for a demo, and to verify whether the product is a good match with customer requirements.

Observe.AI processes the following data on behalf of its customers:

How do we collect your data?

You directly provide Observe.AI with most of the data we collect. We collect data and process data when you:

How do we collect your data?

You directly provide Observe.AI with most of the data we collect. We collect data and process data when you:

Observe.AI may also receive your data indirectly from the following sources:

How will we use your data?

Observe.AI collects your data so that we can:

How do we store your data?

Observe.AI securely stores your data on Amazon AWS in the USA, using commercially reasonable security practices.
Observe.AI is both a Controller and a Processor, depending on the circumstance.
Observe.AI is also a platform for customers. To exercise your GDPR rights, please contact them directly, as the data is managed by our customers.

Marketing

Observe.AI would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Observe.AI from contacting you for marketing purposes or giving your data to other members of the Observe.AI Group.

If you no longer wish to be contacted for marketing purposes, please contact privacy@observe.ai

What are your data protection rights?

Observe.AI would like to make sure you are fully aware of all of your data protection rights. Some of these rights are best exercised by contacting our customers directly.

Every user is entitled to the following:

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@observe.ai

Call us at:  +1 628 238 5683 or write to us privacy@observe.ai with the subject line of “GDPR Request”. Emails with any other subject line cannot be guaranteed to be responded to within the same timeframe.

EU Representative

If you are an individual in the EU, you can also contact Jack Baylor, who is based in the Republic of Ireland and has been appointed as Observe.AI’s representative in the EU pursuant to Article 27 of the GDPR on matters related to the processing of personal data activities that take place in the EU. To make such an inquiry, please write to Jack Baylor at 2 Ashton Place, Gardiner’s Hill, Cork, Ireland.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

Observe.AI uses cookies in a range of ways to improve your experience on our website, including:

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

How to manage cookies

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Observe.AI.com website contains links to other websites. Our privacy notice applies only to our website, so if you click on a link to another website, you should read their privacy notice.

Changes to our privacy policy

Observe.AI keeps its GDPR privacy notice under regular review and places any updates on this web page.

How to contact us

If you have any questions about Observe.AI’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@observe.ai with the subject line of “GDPR Request”
Call us: +1 628 238 5683
Or write to us at:
Z21 Labs Inc (Observe.ai)
Attn: GDPR Privacy
300 Brannan St #502,
San Francisco, CA 94107

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