AI AGENTS FOR CUSTOMER EXPERIENCE
AI agents for better customer experiences
Voice-first AI agents and copilots. Natural, human-like conversations for your customers. Predictable execution for your business.
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Product Manager, Accolade
MEET OUR AI AGENTS
VoiceAI Agents
Automate calls end-to-end, or intelligently route so every conversation finds the right outcome.
ChatAI Agents
Drive quality leads, resolve customer issues, and seamlessly transfer on any channel.
Trust, Control, & Transparency at Every Layer
Guardrails
Grounding and guardrails keep your agent on topic, while alerts, real-time reports, and warm escalations ensure timely intervention and oversight.
Auditing
Automatically evaluate 100% of conversations to understand the reasoning behind every decision and gain full transparency with a complete audit trail.
Data Governance
Your data is used solely for your AI Agent. We never train models or share it, and we follow industry-leading practices to protect your privacy.
Privacy
SOC 2 Type II, HIPAA, and GDPR-compliant. Your data is encrypted at rest and in transit, with rigorous access controls and audit logs.
End-to-end workflows for AI agents that delivers outcomes
Connect your AI Agents to the tools your teams already use
Built to work with the tools you use.
USE CASES
USE CASES
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Deploy AI agents on one secure, scalable AI platform
Why observe.ai
Three powerful products to supercharge your business
AI Agents
Automate customer interactions with AI Agents that deliver natural conversations and reliable execution across voice and chat.
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AI Copilots
Augment agents with real-time guidance and automated workflows, and leaders with on-demand VOC insights
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Conversation Intelligence
Automatically QA 100% of human and AI interactions to monitor agent performance, quality and compliance.
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Trusted across 350+ enterprises
empowering
your industry
Ready to take your department from a cost center to a strategic revenue division? We’re here to help.
