VOICEAI AGENTS
AI agents that deliver smooth call experiences
VoiceAI Agents from Observe.AI resolve customer calls with accuracy, empathy, and speed. Resolve or intelligently route critical calls to the right expert with seamless transition.
Voice is what sets us apart
Customized Speech-to-Text
- Handles accents, noise, interruptions
- Reliably captures names, numbers, dates, amounts, emails and IDs
- Optimized for real-world support calls
Spoken Language Understanding
- Interprets disfluencies and emotions
- Accurate voice and turn detection
- Extract information even in noisy conditions
Task-Specific LLMs
- Purpose-built for specific tasks to ensure accurate step execution
- Reinforcement learning for better outcomes
- Handles complex multi-step reasoning
Natural Text-to-Speech
- Human-like tone, flow, and emphasis
- Correctly pronounces acronyms & branded terms
- Fine-tuned to eliminate over talk or interruptions
Real results our customers have achieved
We speak
your language
Equipped with over 25+ languages, our AI agents can understand, adapt, and communicate with your diverse customer base.
Seamless fit within your systems
Agents act through your existing systems. Built to fit right into your tech stack and workflows, helping to replace legacy IVRs, facilitate transfer to human agents in CCaaS, and connect to other systems.
Automate with confidence
Quality is continuous. See, understand, and verify everything your AI agent does.
Trusted across 350+ enterprises
empowering
your industry
Ready to take your department from a cost center to a strategic revenue division? We’re here to help.
