🚀🚀🚀 Observe.AI Launches Real-Time AI for Contact Centers 🚀🚀🚀 Learn More →
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Selective Redaction from Observe.AI: Reduce compliance risk without losing the context of your customer interactions
Harshit Jain
Product Marketing, Observe.AI
Insights
What is Average Handle Time (AHT) and How Do You Calculate It?
Rich Wang
VP Customer Success, Observe.AI
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How City Experiences drove CX improvement with contact center AI
Dan Neufer
Training Manager at City Experiences
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Why artificial intelligence is the key to re-humanizing the contact center
Swapnil Jain
Co-Founder and CEO, Observe.AI
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Want better CX? The answer isn't buying more tools. It's better coaching
Sharath Keshava
Co-Founder & CRO, Observe.AI
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5 ways Alcon Laboratories drives a people-first quality management strategy
Lynn Couttie
CS Project Manager, Alcon
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98% of contact center leaders are investing in agent experience. Here’s how
Joe Hanson
Growth Marketing, Observe.AI
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