“With the new evaluation forms embedded in the platform, being able to audit faster has effectively been confirmed. We no longer need to navigate through multiple tools - it’s a one stop shop.”
“Observe.AI is helping me manage my quality and compliance requirements with ease. I've realized that with AI we can evaluate and review more calls in a more efficient and timely manner.”
“We have tripled our evaluations per month! I can manage compliance, CSAT and call grading better than ever. Coaching is effortless, and everything is in one spot for each expert when it's time to review."