Analyze 100% of interactions, fix broken QA workflows, and provide actionable coaching.

We walk through all major features including our dashboard, evaluations, coaching, and so much more.

What you'll see:
➔ The Observe.AI Dashboard: your mission control
➔ AI-powered Moments: customizable and pre-built interaction monitoring
➔ Workflows: using insights to drive action
➔ Conversation view: a deep dive into a specific conversation
➔ QA evaluations: seamless evaluations with AI automation
➔ Coaching and team reports: who needs coaching on what, and the impact of your coaching programs
➔ And more useful tidbits like transcription accuracy, auto-suggest, and sentiment analysis...