Headline here, maximum of two lines, maybe three
Supercharge your contact center with Observe.AI; an AI-powered platform that transforms customer interactions into actionable insights. Unlock automation, real-time coaching, and deep conversation intelligence to boost agent performance, improve compliance, and drive revenue.
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Headline here, maximum of two lines, maybe three
Headline here, maximum of two lines
Supercharge your contact center with Observe.AI; an AI-powered platform that transforms customer interactions into actionable insights. Unlock automation, real-time coaching, and deep conversation intelligence to boost agent performance, improve compliance, and drive revenue.
Value prop or initiative 1
- Personalized upsell offers
- Prospect qualification
- Hold-times reduction
- Instant availability 24/7
Value prop or initiative 2
- Smart script and guidance
- Sentiment prompts to guide conversation
- Upsell/cross-sell reminders
- Automated note-taking
Value prop or initiative 3
- 100% QA of all conversations
- Objection handling and conversion insights
- Personalized, data-backed agent coaching
Discover how businesses grow with Observe.AI
1,880%
increase in evaluations
77%
ROI achieved
44%
improvement in compliance
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7%
improvement in AHT
2%
increase in customer satisfaction
2%
rise in QA scores
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2M
in saving
22.3%
improvement in CSAT
8.5%
increase in service quality scores
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11.7%
increase in appointment scheduling rate
17%
rise in patient attendance
8%
higher post-call satisfaction score
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3%
improvement in QA scores
90k
evaluations per month
100%
of interactions evaluated
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Meet your dedicated AI expert
Alex is a Strategic AE in at Observe.AI with a talent for making complex tech easy to understand. With a background in customer service and AI integration, Alex has helped companies like Salesforce and IBM optimize their workflows. Previously, Alex boosted customer retention by 30% at Zendesk. Named “Customer Champion of the Year” in 2023, Alex is focused on ensuring clients feel supported and empowered to get the most out of AI solutions.
Resources to get you started
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Using the Observe.AI feature, MaxorPlus has coached its member advocates more efficiently and effectively, resulting in a 7% reduction in av
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