Tomorrow's CX. Running today.

Connect with fellow CX leaders and industry experts for two days of insight, innovation, and discussion. We’ll dive into the state of AI in customer experience, share real-world transformation stories from your peers, reveal what’s on the horizon for Observe.AI, and tackle the biggest opportunities and challenges in CX today.

Come ready to learn, contribute, and help shape what’s next...

DATES
October 13th & 14th
START TIME
8:00 am Pacific
11:00 am Eastern
Venue
Virtual

Register now

Free to attend. Can't make it live? Register anyway and we'll send the replay.

Why attend

Three reasons to start your morning with us.

01

Deployments, not demos

Teams walk through agents running against real volume, with the containment and QA numbers attached.

02

Real-world perspective

Hear from fellow peers, industry experts, and the Observe.AI team about rising trends, new innovations, and best practices.

03

Build your 2027 case

Start on your 2027 initiatives by exploring how agentic AI can improve customer experience, strengthen frontline performance, and drive better outcomes across your organization.

Agenda at a glance

Two mornings, 8:00 am Pacific. Session detail to follow.

Day 1
Tuesday, October 13th
01
Today's State of AI for CX
02
Customer Panel
03
Analyst Perspective: Deep dive with Metrigy
Day 2
Wednesday, October 14th
01
Roadmap: Unified agentic operations
02
Deep Dive:  Managing AI Agents at Scale
03
Open Forum