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SALES PERFORMANCE
Increase conversion rates and new bookings, at scale
Track critical KPIs, improve performance, and accelerate ramp, to drive more revenue, more effectively.
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Transform conversation intelligence
into actionable impact
AI-powered automation for high-performing teams. All on one Gen AI conversation intelligence platform
Real-Time AI
Drive continuous improvement across agents and sellers with real-time contextual guidance, coaching and automated after-call summaries.
Post-Interaction AI
Improve customer service quality and mitigate risk across the entire business with Auto QA and personalized agent coaching plans.
Advanced Business Analytics
Eliminate the guesswork. Tap into millions of customer conversations to surface critical business insights, trending topics and staffing decisions that drive sales, customer engagement and loyalty.
Real-Time AI
Empower agents and sellers with Real-Time Agent Assist and contextual guidance, based on customer intent.
Post-Interaction AI
Ensure high quality customer interactions with Auto QA and personalized coaching plans.
Business Analytics
Uncover revenue and retention gaps from customer interactions, and bring the voice of customer to the center of all business decisions.
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