“With Observe.AI we can excavate deeper insights from our customer interaction data, and apply this intelligence faster and more precisely to drive action across the organization.”
VP Customer Care
“Observe.AI gives us insight into customer conversations so we can better optimize agent performance and improve our policyholder experience to boost revenue and customer experience, all while maintaining compliance standards”.
Quality Operations Director - Calls Product
“It is an easy to implement tool which also allows you to create 'Moments' within the blink of an eye, driving sales up and customer issues down while ensuring a positive customer experience.”
SVP, Business Development and Consumer Sales