CCW Las vegas june 22-25.
‍Caesars Forum

Meet Observe.AI at
‍CCW Las Vegas

Join us at CCW Las Vegas for productive conversations, live demos, and private meetings designed around your CX priorities.

June 22–25, 2026 · Caesars Forum · Las Vegas, NV

Book a meeting

Booth experience: see AI-powered CX in action

Our booth space is built for meaningful conversations throughout the event. Stop by to connect with the Observe.AI team, explore live demos, and talk through how AI can help improve agent performance, customer experience, and operational outcomes.

We’re also sponsoring the event concierge line, so give it a try: 725-525-8535

If you’re planning to attend, we’d love to connect. You can always book a specific date and time here.

Schedule Time with Us

Lunch: Take a Real Break. We'll Handle the Rest.

June 24th 11:30-1:30

Ditch the long lines and long waits with Observe.AI. Our AI agents are built to eliminate friction and deliver faster, better outcomes for your customers and we're applying that same thinking to lunch.

Stop by Pronto by Giada from 11:30 AM – 1:30 PM, grab something genuinely great, and get back to the show energized.

Topics On The Table

Frontline Consistency at Scale

How AI agents guide, support, and empower human teams to deliver a more consistent customer experience.

From Tools to Agentic CX Systems

Moving beyond disconnected bots, copilots, and analytics to coordinated AI systems that execute, guide, and evaluate interactions.

Trust, Governance, and AI Accountability

Deploying AI in real customer environments with the transparency and oversight required to scale confidently.

Dinner: beyond the buzzwords

June 23rd at 6:30pm at Peter Luger Steakhouse

Join a select group of leaders for dinner and an open exchange of ideas. We'll dig into what it really takes to deploy the next generation of customer experience — a coordinated system of AI agents, each responsible for completing a specific CX task end to end.

From gaining organizational buy-in and managing the transition, to scaling responsibly across customer interactions, frontline teams, and operations.

No buzzwords. Just honest conversation about what's working and where to go from here.

Speaking Sessions

Get practical insights from Observe.AI CX leaders and customers who are actively deploying AI across the contact center today. These sessions go beyond the hype to explore what it really takes to design AI-powered customer experiences, close the experience gap, and drive measurable impact across teams and operations.

Listening. Thinking. Acting. Designing the AI-Powered Agent Experience

Tuesday, June 23, 2026 · 9:00 AM–10:30 AM

workshop

The Experience Gap: Why Better CX Still Feels Hard

Wednesday, June 24, 2026 · 11:00 AM–11:45 AM

think tank