Request a Demo | Observe.AI

Experience Observe.AI in action

Get a personalized demo, ask questions, and learn how our agentic CX platform helps your contact center deliver better experiences, improve team performance, and operate with greater control.

Imagine your contact center’s impact if you could:

Unify AI Agents for customers, frontline teams, and operations
Resolve high-volume calls and chats with AI Agents built for real world conversations
Guide frontline teams in the moments that matter
Deploy Performance Agents to automate insights, coaching, and quality
Scale customer experience with trusted AI

At Observe.AI, we’re dedicated to making this vision a reality for you.

We’re excited about how Observe.AI can help us remove friction across the journey. When we can take administrative weight off our teams and be more proactive. Everyone wins.”

Chris Martin

Enrollment Operations Manager, Acquisition & Retention

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What They Say

Proven technology trusted by 350+ customers

The depth of insights we’re now receiving from Observe.AI is invaluable. Through comprehensive assessment, we’re able to provide precise coaching to enhance performance.”

Matthew Fishbein

Director of Client Operations

Cox Automotive

Observe.AI’s Conversation Intelligence Platform has become invaluable not only for understanding customer interactions, but also for gaining marketing and product insights.”

Ryan Moore

VP, Customer Operations

DailyPay

By using Observe.AI, we can identify and validate calls and have a more targeted pool for evaluation.”

Jon Reynel Lumongsod

Global Head of Speech Analytics

ServiceFirst

Our partnership with Observe.AI strengthens our ability to operate efficiently and positions us for success in navigating the complexities of the healthcare industry.”

Mitch Mann

Vice President for Member Services

MaxorPlus

Observe.AI’s LLM empowers us to engage members with precise data about their care while enabling empathetic and personalized experiences.”

Ardie Sameti

Sr. Director AI & Automation

Accolade

Observe.AI helped guide us to make significant changes, including automating our QA process using Auto QA.”

Emmanuel Noyola

Director of Patient Services

Affordable Care

Observe.AI has become a part of every facet of our business. Whenever somebody wants to know what our customers are talking about, I’m able to look it up.”

Ken Fausel

Director of Customer Service

Auto QA has brought my team a new level of confidence. Before, we made decisions based on hunches. Today, we make decisions based on statistically significant conversation data.“

Marlon Pacheco

Director of Training & QA

Historically, JK Moving only grew at 10% YoY. But in two years, after implementing Observe.AI, we hit an overall growth rate of 74%!"

Ken Cohen

SVP Business Development

JK Moving Services